Abstract: One of the biggest challenges for health-care facilities today is controlling the use of contract labor and managing solutions for workforce management in a challenging economic environment. This session will provide insight to an overall workforce management solution. This solution is an integrated operating model that includes the effective and efficient use of contract labor, recruiting, staffing and enhanced workforce productivity. The presenters will introduce tools to help manage appropriate use of contract labor and premium pay, minimize the adverse effects of the nurse shortage and maximize market leverage to obtain optimal cost savings, quality and contractual terms for contract labor.
Learning Objectives:
1. Explain the strategic approach to workforce management in today’s health-care market by the centralizing and standardizing of external contract labor costs.
2. Emphasize the importance of staff scheduling excellence as an integrated program of scheduling.
3. Explain the cutting-edge “Integrated Staffing and Scheduling (ISAS)” process, introducing the value-added benefits of lowering contract labor cost, eliminating daily staff flexing and adjusting that directly compensates for poor scheduling.
