Abstract: This presentation will describe how key performance indicators (KPI) were developed and used within Trinity Health. The program will cover how to establish, track and trend performance targets and will demonstrate the overall supply chain performance improvement.
Learning Objectives:
1. Develop key performance indicators (KPI) and performance targets for organizations.
2. Explain how KPIs drive improvement.
3. Explain the techniques for the successful implementation of KPIs across a large organization.
1 contact hour: MM, E