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Conference App Sponsor: Pfizer Injectables
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Tuesday, July 31 • 10:30am - 11:30am
Fast, Affordable, Flawless Health Care Using Lean Six Sigma

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Abstract:  Lean Six Sigma is a method for solving specific problems surrounding the three limitations of quality: delay, defects and deviation. From a health-care perspective this means patient flow, turnaround times, medication errors, blood stream infections, etc. It’s easy to apply Lean Six Sigma principles to health care and this presentation will focus on how to apply these principles in different settings.

Learning Objectives:

     1.   Use Post-it Notes to eliminate unnecessary delays and patient/clinician movement by 50 to 90 percent.
     2.   Use Excel PivotTables to analyze medical mistakes, medication errors, adverse events and denied claims.
     3.   Use control charts, Pareto charts and Ishikawa diagrams to eliminate mistakes and errors to optimize patient safety.


1 contact hour: MM, E, D, P                                                                 0262-9999-12-004-L04-P (A)

avatar for Jay Arthur

Jay Arthur

Featured Speaker | | Jay Arthur, the KnowWare Man, solves problems of delay, defects and deviation, the three silent killers of productivity and profitability. He is the author of Lean Six Sigma for Hospitals and the QI Macros SPC Software for Excel.

avatar for Teva Health Systems

Teva Health Systems

Sponsor: Education Session Tuesday (10:30AM)

Tuesday July 31, 2012 10:30am - 11:30am
Room 119 (10:30 - 11:30AM), Room 111-112 (1:15 - 2:15PM)

Attendees (3)